Changing your password

If you want to change the password for your ChatMonster account, the tutorial below may come in handy.

You may first log into your ChatMonster account and go to "Profile" by clicking on your icon in the top right-hand corner to reach "Settings".

Head to "Account Settings", you may change your password by clicking on "Change your password" under "Security".

A notification will pop up in the bottom right-hand corner, and you may proceed to check your mailbox with the email which you have registered ChatMonster with. There will be instructions regarding the reset of password on the email.

Search for the email titled "Reset your password for ChatMonster". If you have trouble looking for the email, you may check your "Spam" mailbox. You may click on "Reset Password" on the email to proceed. If you did not request a change of password but come across this email, please contact our support team.

You will be redirected back to ChatMonster and you may insert your new password with at least 8 characters. Click on "Reset password" to complete the steps.

A success message will be displayed on the bottom right-hand corner. Your ChatMonster account will then be set to a new password.

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