ChatMonster
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  • 👋ChatMonster Support Centre
  • Getting Started
    • Plan and pricing
    • Creating an account
  • Features
    • Inbox
      • Searching conversations
      • Filtering conversations
      • Marking conversations as unread
      • Invisible mode
      • Replying to messages
      • Unsending messages
      • Adding emojis, attachments and audio
      • Using Quick Replies
      • Changing conversations' status
      • Opening & downloading attachments
      • Assigning team members
      • Editing contacts in inbox
    • Contacts
      • Importing new contacts
      • Deleting contacts
      • Adding tags
      • Searching contacts
      • Editing contact information
    • Campaign
      • Creating a campaign
        • Start new campaign
        • Selecting channels to send
        • Managing recipients
        • Inserting texts, emojis and attachments
        • Adjusting sending frequency and expected completion time
        • Scheduling a campaign
        • Saving/publishing a campaign
      • Editing a campaign
      • Deleting a campaign
      • Campaign status
      • Campaign analytics
    • Automation
      • Creating an automation
        • Adding a new automation
        • Selecting channels for triggering
        • Triggering keywords
        • Adding actions
          • Sending messages through automation
          • Assigning/unassigning team members through automation
          • Updating conversations' status in automation
          • Adding/removing tags through automation
        • Removing actions
        • Saving/publishing an automation
      • Editing an automation
      • Deleting an automation
      • Automation status
      • Automation info and analytics
  • Channels
    • Connecting new channels
      • WhatsApp
      • Instagram
        • Switching Instagram to Professional / Business Mode
        • Connecting Instagram to Facebook / Meta account
      • Facebook Page
    • Checking channel status
  • Account settings
    • Managing profile information
    • Password settings
      • Changing your password
      • Forgetting your password
    • Language settings
  • Team settings
    • Managing team information
    • Adding / removing team members
    • Member roles
    • Editing member roles
  • Quick Links
    • System status
    • Contact us
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  1. Team settings

Managing team information

You may amend your team information in ChatMonster through the following steps. This allows your team information to be the most up-to-date.

PreviousLanguage settingsNextAdding / removing team members

Last updated 2 years ago

You may log into your ChatMonster account and go to "Profile" by clicking on your icon in the top right-hand corner to reach "Settings".

You may manage your team information under "Team Settings". You may click "Upload team logo" to upload or change your team logo under "Team Detail". You may also insert your new team name and company website in the respective boxes.

Remember to click "save" after filling in the updated information.