# Using Quick Replies

You may first go to "Settings" and click "Quick Reply". In the top right-hand corner, click "Add Quick Reply" to set up a quick reply. 

<figure><img src="/files/GYDr2IAXSmvI63RnqR99" alt=""><figcaption></figcaption></figure>

You may customize your quick reply in this section by giving it a title and your message. Feel free to add emojis or photos when useful or feel extra creative! Adding variables allows you to confirm information or deliver your message in a more friendly manner. Click "Add Quick Reply" to proceed.

<figure><img src="/files/55lquTIV9cbOxpxnq8xJ" alt=""><figcaption></figcaption></figure>

The quick reply should appear on the list of quick replies. You may now head to Inbox conversations and tap on the third icon to see your quick replies. Click the one you wish to deliver, and it should appear in the chatbox. Hit "Send" to deliver the message.

<figure><img src="/files/hymV2nKb2JlhTfJWLXyZ" alt=""><figcaption></figcaption></figure>

If you wish to manage or amend your quick replies, tap on "Manage", and you will be directed back to the list of quick replies. Repeat the above steps to change or create new quick replies.

<figure><img src="/files/14Xz11KWxDpJxjIKMKaO" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.chatmonster.io/features/inbox/using-quick-replies.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.