> For the complete documentation index, see [llms.txt](https://support.chatmonster.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.chatmonster.io/channels/checking-channel-status.md).

# Checking channel status

| Channel Connection Status                    | Indication                                                                                                                                                  |
| -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <mark style="color:green;">Connected</mark>  | The channel is connected and ready. You can communicate using the channel in ChatMonster.                                                                   |
| <mark style="color:red;">Disconnected</mark> | The channel is disconnected, and you cannot receive or send any messages.                                                                                   |
| <mark style="color:blue;">Syncing</mark>     | The channel is connected, but the messages are being synced. Your channel status should change from "syncing" to "connected" shortly after synchronization. |

{% hint style="info" %}
If your channel is disconnected, you will have to delete the channel and reconnect it.
{% endhint %}

You may refer to [Connecting new channels](/channels/connecting-new-channels.md) if you encounter reconnection or want to connect your ChatMonster account to a new channel.