Editing member roles
You may designate members into different roles. If you wish to alter the roles of your members, you may refer to the tutorial below.
Only the Owner or Admin role can edit the roles of team members.
You may log into your ChatMonster account and go to "Profile" by clicking on your icon in the top right-hand corner to reach "Settings".
Under "Team Settings", there should be a list of members of your team. By clicking on the blue icon next to the member you wish to change, you may alter the role of that specific member.
A pop-up will then appear. Simply select a new role for the member and click "Update" to proceed.
Ta-da! Your member will have been given a new role.