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      • Searching conversations
      • Filtering conversations
      • Marking conversations as unread
      • Invisible mode
      • Replying to messages
      • Unsending messages
      • Adding emojis, attachments and audio
      • Using Quick Replies
      • Changing conversations' status
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      • Assigning team members
      • Editing contacts in inbox
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      • Importing new contacts
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      • Adding tags
      • Searching contacts
      • Editing contact information
    • Campaign
      • Creating a campaign
        • Start new campaign
        • Selecting channels to send
        • Managing recipients
        • Inserting texts, emojis and attachments
        • Adjusting sending frequency and expected completion time
        • Scheduling a campaign
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      • Creating an automation
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        • Triggering keywords
        • Adding actions
          • Sending messages through automation
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          • Updating conversations' status in automation
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      • Automation status
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  1. Features
  2. Contacts

Editing contact information

Having the correct record of clients' information is crucial. Editing clients' information allows contacts to be the most up-to-date.

PreviousSearching contactsNextCampaign

Last updated 2 years ago

To edit a contact, you may search for the contact by referring to . Click on the 3 dots highlighted. Then, click "Edit" to begin.

Here you may edit the contact's information. The difference between editing contact information in Contacts and Inbox is that the former allows you to amend the contact's phone number. Click "Save" after the editing process is complete.

A success message will appear in the bottom right-hand corner after the successful contact editing.

Searching contacts