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  • 👋ChatMonster Support Centre
  • Getting Started
    • Plan and pricing
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  • Features
    • Inbox
      • Searching conversations
      • Filtering conversations
      • Marking conversations as unread
      • Invisible mode
      • Replying to messages
      • Unsending messages
      • Adding emojis, attachments and audio
      • Using Quick Replies
      • Changing conversations' status
      • Opening & downloading attachments
      • Assigning team members
      • Editing contacts in inbox
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      • Importing new contacts
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      • Adding tags
      • Searching contacts
      • Editing contact information
    • Campaign
      • Creating a campaign
        • Start new campaign
        • Selecting channels to send
        • Managing recipients
        • Inserting texts, emojis and attachments
        • Adjusting sending frequency and expected completion time
        • Scheduling a campaign
        • Saving/publishing a campaign
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      • Campaign status
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    • Automation
      • Creating an automation
        • Adding a new automation
        • Selecting channels for triggering
        • Triggering keywords
        • Adding actions
          • Sending messages through automation
          • Assigning/unassigning team members through automation
          • Updating conversations' status in automation
          • Adding/removing tags through automation
        • Removing actions
        • Saving/publishing an automation
      • Editing an automation
      • Deleting an automation
      • Automation status
      • Automation info and analytics
  • Channels
    • Connecting new channels
      • WhatsApp
      • Instagram
        • Switching Instagram to Professional / Business Mode
        • Connecting Instagram to Facebook / Meta account
      • Facebook Page
    • Checking channel status
  • Account settings
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      • Changing your password
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    • Managing team information
    • Adding / removing team members
    • Member roles
    • Editing member roles
  • Quick Links
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  1. Channels

Connecting new channels

Welcome to Channels! To kickstart your journey with ChatMonster, you will have to connect channels to your ChatMonster account.

PreviousAutomation info and analyticsNextWhatsApp

Last updated 2 years ago

Each social media account connected to ChatMonster is called a "Channel".

ChatMonster currently supports 3 different social media platforms. If you have trouble connecting to the following channels, you may click on the following links for an in-depth tutorial on connecting your social medias.

WhatsApp
Instagram
Facebook Page