Connecting Instagram to Facebook / Meta account

In order to connect your Instagram account to ChatMonster, you have to connect your Instagram account to your Facebook / Meta account.

Log into your Facebook / Meta account, head to your Facebook / Meta Business Page, and go to Settings in the bottom right-hand corner.

Go to the bottom right-hand corner of the Page Settings, click on Instagram to open the "Connect to Instagram" page.

Click on "Connect account" to proceed to the next step.

You may allow Facebook / Meta to have access to Instagram messages in your inbox by clicking on "Continue".

After logging in to your Instagram account and binding it to the business page, you will be redirected back to Facebook / Meta to show a success message. You are ready to connect your Instagram Direct Message to ChatMonster! You may refer to (Channels -> Supported Channels -> Instagram Direct Message) in the Help Center.

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