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  • Features
    • Inbox
      • Searching conversations
      • Filtering conversations
      • Marking conversations as unread
      • Invisible mode
      • Replying to messages
      • Unsending messages
      • Adding emojis, attachments and audio
      • Using Quick Replies
      • Changing conversations' status
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      • Assigning team members
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      • Importing new contacts
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      • Adding tags
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    • Campaign
      • Creating a campaign
        • Start new campaign
        • Selecting channels to send
        • Managing recipients
        • Inserting texts, emojis and attachments
        • Adjusting sending frequency and expected completion time
        • Scheduling a campaign
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      • Creating an automation
        • Adding a new automation
        • Selecting channels for triggering
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        • Adding actions
          • Sending messages through automation
          • Assigning/unassigning team members through automation
          • Updating conversations' status in automation
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On this page
  1. Features
  2. Automation
  3. Creating an automation
  4. Adding actions

Sending messages through automation

Automation may include sending messages. Here you will learn how to add texts, emojis and attachments to your automation.

PreviousAdding actionsNextAssigning/unassigning team members through automation

Last updated 2 years ago

You may insert your message in the space provided. Adding variables allows you to confirm information with clients or businesses or deliver your message in a more friendly manner. To add emojis, click on the emoji icon on the bottom left. Click on the other icon to add attachments and select the files or images needed.

You may also remove the attachment by clicking on the "x" icon to make sure the correct attachment is attached.

You may also add wait time to delay the time of the automation. Select the delay time and click on "Confirm" to confirm the delay.