# Member roles

Within a team, different roles can be assigned to different members. Roles define their permissions and access rights.

### Quick Glance

<table><thead><tr><th width="253"></th><th data-type="checkbox">Owner</th><th data-type="checkbox">Agent</th><th data-type="checkbox">Admin</th></tr></thead><tbody><tr><td>Inbox</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Automation</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Campaign</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Contact management</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Channel management</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Team management</td><td>true</td><td>false</td><td>true</td></tr><tr><td>Plan &#x26; billing</td><td>true</td><td>false</td><td>false</td></tr></tbody></table>

### Role overview

#### Owner

**The account used to create the team is automatically assigned the Owner role**. Ownership is non-transferable to other members. For more information, please contact our Support Team.

This role has full access to the team, including profile, billing, and member management.

#### Admin

The Admin role has full access as the Owner, except for billing settings. This role can be assigned to members responsible for managing chat channels within the organization.

#### Agent

The Agent role only has primary access, including Inbox, Contacts, and Channels. The difference between Admin and Agent is that the latter cannot manage team members.

{% hint style="info" %}
To learn how to change roles, head to [Editing member roles.](/team-settings/editing-member-roles.md)
{% endhint %}

### A**rticles on this topic**


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